Medical Assistant

1 day ago

Lake Oswego, Oregon, United States Oswego Health Full time
Job Summary:
The Medical Assistant plays a vital role in ensuring the efficient operation of the physician's office. This individual will work collaboratively with the healthcare team to develop and implement patient care plans, providing exceptional support to doctors and patients alike.

Duties/Responsibilities:
Assist in planning, providing, and evaluating patient care as a member of the healthcare team.
Collaborate with MD, NP, and nursing staff in the development of the plan of care for patients.
Observe patients for reactions to drugs, treatments, signs, and symptoms or other medical conditions and immediately report to the departmental supervisor (MD, NP, RN, or LPN).
Immediately report any observed change in the patient's condition or behavior to the supervisor.
Assist with the care of the patient, correctly identifying the patient by name for all direct care, procedures, and treatments.
Maintain proper levels of stock drugs; assist with the tracking and logging of all sample drugs.
Schedule patient appointments appropriately.
Accurately charge patients for services, medications, and supplies.
Maintain medical records within the department according to policy and procedure and in systematic order.
File all reports in a timely manner following review by MD, NP, or nursing staff.
Obtain medical records as needed for MD, NP, or nursing staff.
Process incoming and outgoing mail daily.
Record all patient care provided in a precise and detailed manner following established procedures for charting.
Use computer programs, including Order Entry, per policy and procedure as assigned.
Regularly check equipment and emergency boxes/carts per unit-specific policy.
Maintain proper levels of stock and supplies as the unit requires.
Follow principles of asepsis and infection control guidelines when performing patient care or for routine cleaning and sterilization of equipment and supplies.
Promptly answer all calls for assistance.
Maintain a safe environment for patients, staff, and guests.
Handle telephone information with courtesy, accuracy, and maintain patient, hospital, and physician confidentiality; receive information and distribute messages appropriately.
Communicate appropriately with patients and respond to patient needs promptly.
Perform other duties as assigned.

Required Skills/Abilities (Unit Specific):
Excellent computer skills with proficiency in Microsoft Office Suite and EMR.
Excellent verbal and written communication skills with active listening ability.
Ability to cost-effectively manage resources and supplies.
Ability to learn and practice safety policies and procedures.
Ability to work effectively and collaboratively within a team environment.
Basic office skills such as sorting, printing, faxing, and record keeping.

Education and Experience:
High school diploma or equivalent required.
Current CPR certification.
Graduate from an accredited Medical Assistant program with current certification preferred.
Minimum one year of PC/CRT, EMR data entry required.
Minimum one year of experience in medical assisting within an office environment preferred.

Working Conditions:
Requires frequent sitting, walking, standing, and bending during the workday.
Requires the ability to lift, move, carry, push, or pull approximately 200 pounds with assistance using proper body mechanics and/or available equipment to safely ambulate and transport patients.
Requires the use of standard office equipment, including computers, phones, faxing machines, etc.
Requires assembling, operating, and maintaining department and emergency equipment.
Exposure to blood and body fluids, communicable diseases, chemicals, and infectious/hazardous materials.
Actively participates in Quality Assurance programs, CQI, and in-service programs; attends all mandatory classes as required; completes unit-specific competencies, cross-training, and accepts assignments to other units/shifts as hospital needs require.
Attends meetings with staff and committees.
Attendance ensures that job requirements are met.
Complies with DOH requirements for annual health assessments and required immunizations.

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