Network Infrastructure Specialist

3 days ago

Reston, Virginia, United States ECLARO Full time
Job Title: Shared Service Infrastructure Engineer

Location: Devens, MA

Duration: 12 months initial (potential extension/potential right to hire)

Job Summary:

We are seeking a highly skilled Shared Service Infrastructure Engineer to join our team in Devens, MA. The successful candidate will be responsible for executing Lifecycle management and Digital Modernization related projects to support Cell Therapy operations.

Key Responsibilities:

  • Work in the Shared Services team, participating in infrastructure projects with digital plant teams, enterprise architect team, IT operations team, and cyber resilience team.
  • Collaborate with partners and customers, such as Manufacturing, Facilities, MS&T, Supply Chain, and Quality to get alignment and endorsement on operations and resilience related initiatives.
  • Execute projects of Digital Modernization and Lifecycle Management in Cell Therapy Manufacturing.
  • Provide status reports of manufacturing resilience related deliverables.
  • Participate in risk assessment activities to evaluate new and existing threats or vulnerabilities in Digital Plant, and prepare for remediation.
  • Understand and promote site compliance with latest enterprise Cybersecurity guidelines, and provide input to site risk assessments.
  • Maintain manufacturing IT architecture, infrastructure, and documentation.
  • Ensure data quality of local IT assets inventory.
  • Participate in recovery verification activities including High availability and Onsite Application Recovery exercises.

Requirements:

  • Bachelor degree in technical field or IT certificates, with 10+ years of experiences of managing IT infrastructure and applications.
  • Knowledge of data center operation and IT infrastructure.
  • Knowledge of network connectivity, network services, and network security.
  • Hands on experiences of managing Windows Operating Systems, Windows Domains, Active Directory, and Group Policy.
  • Hands on experiences of supporting Windows PC, Thin Client, mobile devices, and peripherals.
  • Experience of patching of Operating Systems and applications, firmware upgrade, and Cybersecurity tools.
  • Experience of managing Acronis backup and ThinManager.
  • Ability to effectively communicate with both technical team and non-technical team.
  • Ability to respond to urgent request and live troubleshooting.
  • Ability to work on an on-call basis or overtime when required.
  • Ability to work in a diverse group.
  • Ability to manage multiple priorities with tight timeline.
  • Basic project management skills.
  • Excellent documentation and technical writing skills.
  • Demonstrated creative problem-solving skills.
  • Strong self-management skill and ability to work independently.
  • Strong interpersonal skills in teamwork and collaboration.
  • Good customer service skills.
  • Understand regulatory and compliance in GMP requirements.
  • Understand computer system validation.
  • Strong attention to safety a must.
  • Experience in pharmaceutical manufacturing is a plus.

Benefits:

  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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