Celebration Experience Specialist
6 days ago
We are seeking a skilled Celebration Experience Specialist to join our team at Nothing Bundt Cakes. As a key member of our bakery, you will create a warm and welcoming environment for our guests, providing exceptional customer service and ensuring their celebratory needs are met.
About the Role- Provide prompt and personalized service to walk-in and phone guests, determining their interests and needs to create a superior guest experience.
- Maintain strong product knowledge to educate guests on our cake distinction, size, and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
- Suggest additional merchandise to complete a unique celebration.
- Process guest orders efficiently and accurately using our point-of-sale system and invite guests to join our email club for special promotions and updates.
- Applicants must be 18 years or older.
- No formal education or work experience is required; previous guest service experience in a bakery, restaurant, or retail store is a plus.
As a valued member of our team, you can expect:
- A competitive hourly rate of $11.00 - $12.00 per hour.
- The opportunity to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.
- A supportive and dynamic work environment with opportunities for growth and development.
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