Course Materials Operations Supervisor

1 month ago


Villanova, United States Follett Full time
Position Overview

The Course Materials Operations Supervisor is responsible for overseeing the daily functions of the course materials department within a retail environment. This role includes guiding team members and ensuring the efficient management of course materials to meet educational needs.

Key Responsibilities

  • Lead and support the course materials team, assigning tasks and evaluating performance based on strategic direction.
  • Collaborate with management to establish staffing requirements and develop team members, ensuring a robust talent pipeline.
  • Foster a customer-centric culture that emphasizes solutions-based selling and exceptional service.
  • Engage with faculty and administration to address course materials concerns and contribute to departmental strategy.
  • Analyze trends and data to inform inventory management and optimize order quantities.
  • Source course materials from various stakeholders, ensuring a comprehensive selection for customers.
  • Oversee logistics related to course materials, including shipping and inventory accuracy.
  • Collect and manage course materials information, ensuring accurate adoption and inventory records.
  • Perform additional duties as assigned to support departmental goals.

Qualifications

  • Associate's Degree or equivalent experience.
  • 3-5 years of relevant experience in textbook management, including supervisory roles.
  • Proficient in computer systems and software.
  • Excellent verbal and written communication skills.
  • Ability to work flexible hours, including evenings and weekends.
  • Physical capability to lift and move merchandise as needed.
  • Minimal travel required.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • 401k plan with company matching.
  • Generous vacation and sick leave policies.
  • Paid holidays and quarterly bonus opportunities.

This position is an equal opportunity role, welcoming candidates from diverse backgrounds.



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