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Restaurant Operations Manager

2 months ago

Summerville, United States Marco's Pizza 8128 Full time
Restaurant Manager Job Description

We are seeking a highly skilled Restaurant Manager to lead our team at Marco's Pizza 8128. As a Restaurant Manager, you will be responsible for overseeing all aspects of our restaurant's operations, ensuring exceptional customer service, and maintaining high standards of quality and productivity.

Key Responsibilities:
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils, and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant's good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly, and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g., discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations
About Marco's Pizza 8128

At Marco's Pizza 8128, we are committed to providing our customers with an exceptional dining experience. We are looking for a talented Restaurant Manager to join our team and help us achieve our goals.