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Morning Service Attendant

2 months ago

Philadelphia, Pennsylvania, United States Denver Co Full time

Position Overview

The Morning Service Attendant is responsible for delivering exceptional food service to patrons in a vibrant dining environment. This role is essential in creating a welcoming atmosphere that reflects the local culture and culinary traditions.

Key Responsibilities

  • Greet guests and take their food and beverage orders, ensuring all requests are met with care.
  • Maintain attentiveness to guests throughout their dining experience, consistently adhering to established service standards.
  • Perform opening and closing duties, including restocking and cleaning tasks as directed.
  • Familiarize yourself with menu items, daily specials, and recipes to provide knowledgeable recommendations to guests.
  • Ensure cleanliness and organization in the dining area, service stations, and kitchen to meet health and safety regulations.
  • Accurately manage guest checks and payments, ensuring all transactions are processed correctly.
  • Participate in team meetings to enhance service knowledge and communication.
  • Respond to guest inquiries and feedback promptly and professionally.
  • Exhibit a polished and professional appearance at all times.
  • Maintain a friendly and courteous demeanor to enhance the guest experience.
  • Perform additional duties as assigned by management.

Qualifications

Education: High school diploma or equivalent.

Experience: A minimum of three months in a similar role is preferred.

Skills:

  • Basic understanding of customer service principles and restaurant operations.
  • Knowledge of cash handling procedures.
  • Fluency in English, both spoken and written.
  • Ability to see and manage detailed guest checks and instructions.
  • Manual dexterity to handle trays and serve food and beverages efficiently.

Physical Requirements

This position requires the ability to lift and carry items up to 50 lbs, including trays and equipment, and to stand for extended periods. The role involves mobility throughout the dining area and requires good hearing and vision to interact effectively with guests and staff.

Work Environment

The role is physically demanding, requiring prolonged standing and movement in a busy indoor setting.