Patient Access Representative

2 weeks ago


Elizabeth, New Jersey, United States Sentara Full time
Job Summary

The Patient Access Representative is responsible for ensuring a seamless patient experience from registration to discharge. This role requires strong communication and interpersonal skills to effectively gather and verify patient information, manage electronic health records, and provide exceptional customer service.

Key Responsibilities:
  • Verify patient identity and demographic information
  • Collect and enter accurate insurance and billing information
  • Manage electronic health records and ensure compliance with regulatory standards
  • Provide exceptional customer service and support to patients and families
  • Collaborate with clinical staff to ensure accurate and timely registration
Requirements:
  • High School Diploma or Equivalent
  • Two years of customer service and/or data entry experience
  • Proficiency in keyboarding and computer skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:

Sentara Healthcare is committed to providing a supportive and inclusive work environment that fosters growth and development. As a Patient Access Representative, you will have opportunities for advancement and professional growth, as well as access to comprehensive benefits and training programs.



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