Bilingual Customer Service Representative Spanish

2 weeks ago


Lewisville, Texas, United States Fabio Fernandez - State Farm Agency Full time

h3JobDescription/h3pFabioFernandez-StateFarmAgencyisseekingatalented,caring,andprofessionalCustomerServiceRepresentativetojoinourteam.Thispositionisfocusedonprovidingexceptionalcustomerserviceforawell-establishedStateFarmAgent./ppTheidealcandidatewillhaveatalentforcustomercare,excellentcommunicationskills,andtheabilitytoworkinateamenvironment.Responsibilitiesincludeansweringphones,greetingclients,establishingcustomerrelationships,andprovidingprompt,accurate,andfriendlycustomerservice./ppAsaCustomerServiceRepresentative,youwillberesponsiblefor:/pulliAnsweringphonesandgreetingclients/liliEstablishingcustomerrelationshipsandfollowingupwithcustomers,asneeded/liliProvidingprompt,accurate,andfriendlycustomerservice,includingrespondingtoinquiriesregardinginsuranceavailability,eligibility,coverages,policychanges,transfers,claimsubmissions,andbillingclarification/liliUsingacustomer-focused,needs-basedreviewprocesstoeducatecustomersaboutinsuranceoptions/li/ulpYouwillreceive:/pulliHourlypaypluscommission/bonus/liliHealthbenefits/lili401k/liliPaidtimeoff(vacationandpersonal/sickdays)/liliGrowthpotential/Opportunityforadvancementwithinmyagency/liliHiringBonusiflicensed;eligibleifabletobecomelicensed/li/ulpRequirements:/pulliBilingual(Spanish/English)/liliCustomerServiceexperience/liliExcellentcommunicationskills-written,verbalandlistening/liliSelf-motivated/liliDetailoriented/liliProactiveinproblemsolving/liliAbilitytoworkinateamenvironment/liliAbilitytoassesscustomerneedsandconducteffectiveinterviews/liliAbilitytoeffectivelyrelatetoacustomer/liliPropertyCasualtylicense(mustbeabletoobtain)/liliLifeandHealthlicense(mustbeabletoobtain)/li/ulpThispositioniswithaStateFarmindependentcontractoragent,notwithStateFarmInsuranceCompanies.EmployeesofStateFarmagentsmustbeabletosuccessfullycompleteanyapplicablelicensingrequirementsandtrainingprograms.StateFarmagentsareindependentcontractorswhohiretheirownemployees.StateFarmagentsemployeesarenotemployeesofStateFarm./p



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