Orthodontic Team Lead

1 month ago

Aubrey, Texas, United States Jubilee Dental & Braces - a Benevis company Full time
Job Title: Orthodontic Team Lead

At Jubilee Dental & Braces - a Benevis company, we are seeking an experienced Orthodontic Team Lead to join our team. As a key member of our clinical operations, you will be responsible for ensuring the delivery of high-quality dental care to our patients.

Responsibilities:
  • Manage the day-to-day functions of the Orthodontic team, including staffing, training, and development.
  • Ensure the team delivers quality and compassionate dental care to every patient.
  • Maintain adequate staffing levels by interviewing, screening, and selecting applicants to meet patient schedule.
  • Responsible for employee satisfaction and retention through practices that promote communications, rewards/recognition, teamwork, and administration of effective employee relations practices.
  • Ensure training and development of staff by identifying training needs and establishing initiatives to meet company/individual objectives.
  • Direct supervisor for assigned team with the ability to professionally coach, develop, and deliver disciplinary actions as needed to manage performance.
  • Adheres to company guidelines as it relates to payroll and other human resource functions for assigned team.
  • Responsible for holding staff to the highest integrity by adhering to all government regulations and company standards.
  • Achieves team performance targets.
  • Responsible for the operational readiness, appearance, and presentation of the team/work space.
  • Responsible for spending time with patients seeking Orthodontic care and answering questions related to planned treatment and corresponding fees.
  • Responsible for ensuring patients leave well-informed, with all their questions answered about treatment and related insurance coverage.
  • Serves as the financial and insurance benefit expert to obtain a high percentage of treatment acceptance from our patients.
  • Presents Orthodontic treatment plans and gives estimates of treatment costs in an effective manner.
  • Explains, promotes, and adheres to company payment policies and procedures.
  • Obtains high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options.
  • Solicits referrals from patients post-treatment while tracking satisfaction with work provided.
  • Other duties as assigned.
Qualifications:
  • 3+ years management experience (preferably in healthcare or dental environment).
  • Dental Radiation Safety Certification Preferred.
  • Registered Dental Assistant preferred.
  • Additional certification may be required dependent upon location.

We offer competitive compensation and quarterly bonuses based on Office performance. We value teamwork, mutual respect, and cooperation. We do not practice unlawful discrimination, including harassment, or tolerate it in our workplace.

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