Pharmacy Manager

7 days ago


Santa Barbara, California, United States Direct Relief Full time
Job Summary

The Pharmacist in Charge (PIC) is a critical leadership role at Direct Relief, responsible for overseeing the daily operations of the Direct Relief Charitable Pharmacy program. This includes dispensing prescription medication, scheduling staff, and counseling patients. The PIC must provide exceptional customer service and lead other staff to do the same.

Key Responsibilities
  • Medication Management: Oversee the procurement of donated and purchased medication, and other inventory according to Institutional Patient Assistant Program standards.
  • Prescription Fulfillment: Prepare medications and execute prescription orders for collection or shipping.
  • Patient Counseling: Council patients on proper use of medications and advise patients about the possible side-effects of medication.
  • Reporting and Compliance: Prepare monthly reports to determine patient adherence and follow-up with patients who may be out of compliance.
  • Inventory Control: Order pharmacy supplies and control the inventory daily.
  • Verification and Communication: Verify prescription details with the healthcare providers who prescribed them, when necessary.
  • Patient Support: Address patient's requests and complaints.
  • Team Leadership: Oversee all duties of Pharmacy Technicians and Staff Pharmacists, both employees and volunteers. Appoint and train new pharmacy employees and schedule shifts.
  • Quality Assurance: Ensure pharmacy systems are in place to track patient eligibility so that prescriptions are dispensed to active patients.
  • Security and Compliance: Maintain a safe and secure environment for prescription drugs within the pharmacy.
  • Technology and Liaison: Maintain pharmacy software system for dispensing and act as liaison to the vendor when there are technology concerns or problems.
Requirements
  • A Doctor of Pharmacy degree (Pharm.D.) accredited by the accreditation council for pharmacy education.
  • Current California pharmacist license.
  • Demonstrable experience in a managerial capacity at a pharmacy.
  • In-depth knowledge of the pharmacological uses and side effects of prescription drugs and controlled substances.
  • Advanced knowledge of protocols regulating the safe storage of prescription drugs and controlled substances.
  • Exceptional communication skills in advising patients, providers, and employees.
  • Ability to proactively follow up any irregularities with scripts processed at the pharmacy.
  • Excellent written and verbal communication skills.
  • Must work independently but know when consultation with supervisor or other team members is necessary.
  • Ability to complete monthly administrative tasks timely.
  • Ability to perform duties accurately and efficiently.
  • Adhere to all rules and regulations of the California Board of Pharmacy.
  • Must be committed to working with underserved patients.
  • Abide by the mission of Direct Relief's charitable pharmacy.

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