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Retail Sales Associate

2 months ago

Elizabethtown, North Carolina, United States Scotchman Full time
{"title": "Retail Sales Associate", "description": "Overview

At Scotchman, we're more than just a convenience store - we're a community hub where customers find a welcoming atmosphere and exceptional service. As a Retail Sales Associate, you'll be the face of our store, ensuring our customers have a positive experience and leaving them feeling satisfied with their purchases.

Responsibilities
  1. Customer Service Superstar: Provide exceptional customer service, answering questions, and offering assistance to ensure a pleasant shopping experience.
  2. Sales Floor Guru: Maintain a clean and organized store, ensuring our shelves are stocked, displays are appealing, and our store is clean.
  3. Upselling Ace: Master the art of upselling and suggestive selling, recommending products that complement customers' purchases and enhance their shopping experience.
  4. Brand Ambassador: Champion our brand by encouraging customers to join our loyalty rewards program and highlighting the exclusive benefits and personalized offers they can enjoy.
  5. Cash Handling Pro: Efficiently manage the cash register, handle transactions with a smile, and maintain accurate financial records.
  6. Safety Champion: Maintain a safe and welcoming environment for customers and colleagues, adhering to safety guidelines and protocols.
  7. Team Player: Collaborate with colleagues to ensure smooth operations and be ready to lend a hand wherever needed.
  8. Facility Maintenance Expert: Take pride in maintaining a clean and inviting store, including cleaning restrooms, emptying trash bins, and refilling window washing stations.
  9. Environment Ambassador: Actively participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact and a great customer experience.
Qualifications
  • Age Requirement: Must be 18 years of age or older (21 in certain states).
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • Personable and Positive: Friendly demeanor and ability to make people feel welcome.
  • Detail-Oriented: Notice the little things that make a big difference in a customer's experience.
  • Reliable and Responsible: Punctual, trustworthy, and take pride in your work.
  • Flexible: Adaptable and ready to take on a variety of tasks in our fast-paced environment.
  • Experience is a Plus: Previous experience in retail or customer service is appreciated, but not required.
", "lang_code": "en"}