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Senior Audio Visual Specialist
2 months ago
We are seeking a highly skilled Sr. Audio Visual Technician to join our Hospitality & Conference Services team at Debevoise & Plimpton LLP. As a key member of our administrative community, you will be responsible for delivering exceptional audio visual support to our clients and staff.
Key Responsibilities- Meet and Greet: Greet staff, lawyers, vendors, and clients on a daily basis to ensure their needs are met in the Conference Center.
- Audio Visual Coordination: Coordinate, test, and set up daily audio/visual equipment based on meetings scheduled.
- Virtual Support: Provide hybrid and fully virtual audiovisual support for online meetings/events utilizing various online platforms as required by clients.
- Meeting Coordination: Coordinate rehearsals and meeting presentations, manage presenters, and create meeting links with appropriate virtual meeting needs.
- Client Communication: Meet with clients to discuss their meeting goals and articulate specific objectives to the conference center team.
- Equipment Maintenance: Maintain audio and video equipment.
- Technical Support: Offer timely technical support and teach users how to utilize their meeting equipment appropriately.
- Troubleshooting: Troubleshoot device connectivity issues before meetings.
- System Updates: Ensure systems remain updated.
- Post-Meeting Follow-up: Follow up on all meetings requiring AV assistance, inform proper departments, and add information into the Conference Booking system ticketing system.
- Conference Room Maintenance: Ensure all equipment inside conference rooms is organized, labeled, and clean on a daily basis before and after meetings.
- Relationship Building: Establish and maintain effective work relationships in the performance of required duties.
- On-Site Work: Work is required to be on-site.
- Technical Expertise: Experience with different types of device connectivity, video processing/switching equipment, and virtual conferencing hardware and software, including remote camera operation.
- Customer Focus: Strong sense of urgency in solving customer requests to ensure timely resolution.
- Virtual Meeting Experience: Experience in setting up and operating virtual and hybrid meetings on various platforms, including Zoom, Microsoft Teams, WebEx.
- Audio Mixing: Experience setting up and mixing live audio, including the use of multi-channel consoles with gating, compression, and equalization, digital wireless microphones.
- Software Proficiency: Experience in Windows/Mac environments for MS Office Suite: PowerPoint, Excel, and Word.
- Conference Center Experience: Experience in Conference Center and/or Law Firms.
- Conference Booking Software: Working with Accruent EMS or other Conference Booking Software.
- Camera Operations: Experience with PTZ remote camera operations, Crestron, BlackMagic video appliances, Biamp Canvas Audio.
- Network Familiarity: Familiarity with computer networks and IP connectivity.
- Flexibility: Flexibility to work outside regular business hours when necessary, including early mornings, evenings, and occasional weekends, to ensure the successful execution of events.
- Interpersonal Skills: Outstanding interpersonal and communication skills, both written and verbal, to interact confidently with clients, senior-level leadership, and firm personnel.
- Organizational Skills: Exceptional organizational and time-management abilities to handle multiple projects simultaneously.
- Desire for Excellence: A desire for providing exceptional hospitality service and creating memorable experiences for attendees.
- Education: Bachelors Degree preferred but not required in lieu of work experience.
- Video Editing: Experience with computer video editing a plus.
