Customer Service Representative in Retail Sales

1 week ago


Richmond, Virginia, United States Batteries Plus Bulbs Full time

$1,000 Hiring Bonus

Retail Sales Associate / Customer Service

Batteries Plus Bulbs, the leading franchise in battery and light bulb solutions, is actively seeking customer-focused individuals for our team. Our locations provide top national brands at remarkable prices. Our knowledgeable team members deliver insights and solutions that set us apart from competitors, embodying our brand's identity.

Responsibilities include technical tasks such as screen and battery replacements for smartphones and tablets, alongside key cutting and reprogramming services. We welcome applicants from all backgrounds and experiences, as we are committed to nurturing future leaders. Whether you are beginning your career, transitioning, or are further along in your professional journey, we offer comprehensive training in device repair and flexible scheduling to support your work-life balance.

Benefits for Full and Part-time Retail Sales Associates / Customer Service Representatives include:

  • Dental Coverage
  • Paid Time Off and Holidays
  • 401(k) with Company Match
  • Tuition Reimbursement

Full-time Customer Service Associates (working over 30 hours per week) are also eligible for Health and Vision insurance, as well as company-paid Short-Term Disability and Life insurance.

Qualifications for Customer Service / Retail Sales Associates:

  • High school diploma or equivalent; 6 months of prior work experience preferred, or a suitable combination of education and experience.
  • Strong customer service and sales orientation with a high level of motivation.
  • Ability to quickly understand the company's electronic retail systems.
  • Demonstrated technical skills and capability to handle small components and tools for device repair.
  • Excellent communication and interpersonal abilities.
  • Valid driver's license and a clean driving record preferred for driving roles.
  • Physical ability to lift over 50 lbs.

Batteries Plus Bulbs is the fastest-growing franchise in the battery, light bulb, phone repair, and key fob replacement industry, boasting a nationwide network of over 720 locations. We are dedicated to hard work while fostering a fun and engaging environment. Whether in our stores, warehouses, or corporate offices, our mission is to satisfy our customers, build trust, and drive business success while cultivating expertise within our team.

Equal Opportunity Employer Disability/Vet



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