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General Manager

2 months ago

Euless, Texas, United States Five Guys Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our restaurant operations. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive work environment.

Key Responsibilities
  • Leadership and Management
    • Oversee daily restaurant operations, including customer service, food quality, and inventory management.
    • Lead and motivate a team of employees to achieve sales and customer satisfaction goals.
    • Develop and implement strategies to improve employee engagement and retention.
  • Customer Service and Experience
    • Ensure that customers receive exceptional service and have a positive experience in our restaurants.
    • Monitor customer feedback and implement changes to improve customer satisfaction.
  • Financial Management
    • Manage restaurant finances, including budgeting, forecasting, and cost control.
    • Monitor sales and profitability, and implement strategies to improve financial performance.
  • Operational Excellence
    • Ensure that all restaurant operations are running smoothly and efficiently.
    • Implement processes and procedures to improve operational efficiency and reduce costs.
Requirements
  • 2+ years of leadership experience in the restaurant industry.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Strong analytical and problem-solving skills.
What We Offer
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Opportunities for career growth and advancement.