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Customer Service Representative
2 months ago
Job Summary
We are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Responsibilities
- Accounting and Data Entry: Accurately process and record financial transactions, maintain accurate records, and perform data entry tasks.
- Accounts Receivable: Manage and resolve customer accounts, ensuring timely payment and resolving any discrepancies.
- Telephone Customer Service: Respond to customer inquiries, resolve issues, and provide product information in a professional and courteous manner.
Qualifications
- Professionalism and Dependability: Demonstrate a high level of professionalism, reliability, and dependability in all interactions.
- Attention to Detail: Maintain a high level of attention to detail, ensuring accuracy and precision in all tasks.
- Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively communicate with customers, colleagues, and management.
- Technical Skills: Proficient in Microsoft Word, Excel, and Outlook, with the ability to learn and adapt to new software and systems.
Benefits
- Group Benefits Package: Comprehensive medical, dental, short-term disability, vision, life insurance, and 401(k) with a generous company match.
- Paid Vacation: Enjoy paid time off to relax and recharge.
About Us
Wheeling Linen Service, Inc. is a leading provider of linen rental supply and commercial laundry services to the hospitality, healthcare, and small business industries. We are committed to resource conservation and social responsibility, offering our customers a sustainable solution for their business needs.
Equal Opportunity Employer
We are an Equal Opportunity Employer, dedicated to recruiting and hiring qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
