Customer Care Associate

3 weeks ago


New Port Richey, Florida, United States US Water Services Corporation Full time
Key Responsibilities

As a Customer Care Associate at US Water Services Corporation, you will be responsible for:

  • Providing excellent customer service and resolving customer inquiries and complaints in a timely and professional manner
  • Setting up and scheduling service terminations, including creating new accounts and service orders, updating customer accounts, and taking payment arrangements
  • Processing information and monies received, including entering data into electronic systems and verifying transactions
  • Maintaining accurate records of customer interactions, including recording details of inquiries, complaints, or comments, and actions taken

Education and Experience Requirements:

  • A level of knowledge equivalent to four years of high school or equivalency
  • Proven customer service experience, with a focus on delivering exceptional results in a fast-paced environment

We offer a comprehensive benefits package, competitive wages, and opportunities for career growth and development. If you are passionate about delivering outstanding customer service and have a strong desire to learn and grow with our organization, we encourage you to apply.



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