Creative Retail Team Member

1 week ago


Huntersville, North Carolina, United States Michaels Arts and Crafts Full time

At Michaels Arts and Crafts, we're passionate about empowering creativity in our customers. As a Creative Retail Team Member, you'll play a vital role in delivering exceptional customer experiences and showcasing our wide range of artistic supplies.

About the Role:

  • This part-time position involves working various shifts, including evenings, weekends, and early mornings, to meet the needs of our customers.

Your Key Responsibilities:

  1. Provide top-notch customer service by greeting customers, answering questions, and offering product recommendations.
  2. Engage with customers on the benefits of our Rewards program and Private Label Credit Cards, and complete enrollments as needed.
  3. Participate in truck unloading, stocking, and planogram processes to ensure our stores are well-stocked and visually appealing.
  4. Responsible for completing merchandise recovery and maintenance tasks, including returning unsold items to stockrooms.
  5. Support shrink and safety programs by adhering to Standard Operating Procedures (SOPs) and Company policies.
  6. Cross-train in Custom Framing sales and production to enhance your skills and contribute to store success.

About You:

  • Retail and/or customer service experience is preferred, but not required.
  • You must be at least 16 years old and able to work varying shifts, including evenings, weekends, and early mornings.

What We Offer:

  1. A competitive hourly rate: $12.50 per hour.
  2. A comprehensive benefits package, including health insurance, paid time off, and tuition assistance.
  3. The opportunity to work in a dynamic, creative environment where your contributions will make a real difference.

Michaels is an Equal Opportunity Employer committed to diversity and inclusion. If you require accommodations during the application or interview process, please contact us at 1-800-MICHAEL.


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