Automotive Parts Specialist
7 days ago
Job Summary:
The Front Parts Counter role at Stevens Creek Toyota involves assisting customers in finding the right parts for their vehicles and ensuring a seamless experience. This position requires excellent communication and customer service skills, as well as strong knowledge of automotive parts and their functionality.
Key Responsibilities:
- Assist customers in person, over the phone, and via email to identify and locate required parts
- Provide accurate information about parts availability, pricing, and compatibility
- Process parts orders and ensure timely delivery or pickup
- Maintain inventory levels and update stock records
- Collaborate with the service department to ensure timely fulfillment of parts requests
- Resolve customer complaints or concerns regarding parts
Requirements:
- Previous experience in an automotive parts or retail environment preferred
- Strong knowledge of automotive parts and their functionality
- Excellent communication and customer service skills
- Attention to detail and ability to handle multiple tasks simultaneously
- Proficiency in computer systems and MS Office
- Knowledge of Tekion is a plus
Compensation and Benefits:
We offer a competitive compensation package ranging from $20 to $25 per hour, depending on experience, along with a comprehensive benefits package including healthcare, 401(k), paid time off, and career development opportunities.
About Our Company:
Stevens Creek Toyota is a respected and established automotive dealership dedicated to delivering exceptional service and quality vehicles to our customers. With over 20 years of experience, we pride ourselves on building long-lasting relationships with our clients.
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