Automotive Parts Specialist

7 days ago


Fresno, California, United States Stevens Creek Toyota Full time

Job Summary:

The Front Parts Counter role at Stevens Creek Toyota involves assisting customers in finding the right parts for their vehicles and ensuring a seamless experience. This position requires excellent communication and customer service skills, as well as strong knowledge of automotive parts and their functionality.

Key Responsibilities:

  • Assist customers in person, over the phone, and via email to identify and locate required parts
  • Provide accurate information about parts availability, pricing, and compatibility
  • Process parts orders and ensure timely delivery or pickup
  • Maintain inventory levels and update stock records
  • Collaborate with the service department to ensure timely fulfillment of parts requests
  • Resolve customer complaints or concerns regarding parts

Requirements:

  • Previous experience in an automotive parts or retail environment preferred
  • Strong knowledge of automotive parts and their functionality
  • Excellent communication and customer service skills
  • Attention to detail and ability to handle multiple tasks simultaneously
  • Proficiency in computer systems and MS Office
  • Knowledge of Tekion is a plus

Compensation and Benefits:

We offer a competitive compensation package ranging from $20 to $25 per hour, depending on experience, along with a comprehensive benefits package including healthcare, 401(k), paid time off, and career development opportunities.

About Our Company:

Stevens Creek Toyota is a respected and established automotive dealership dedicated to delivering exceptional service and quality vehicles to our customers. With over 20 years of experience, we pride ourselves on building long-lasting relationships with our clients.



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