Parts Sales Associate
7 days ago
About the Role:
The Front Parts Counter role at Stevens Creek Toyota is a vital position within our company. As the face of our parts department, you will be responsible for assisting customers in finding the right parts for their vehicles and ensuring a seamless experience.
Responsibilities:
- Assist customers in person, over the phone, and via email to identify and locate required parts
- Provide accurate information about parts availability, pricing, and compatibility
- Process parts orders and ensure timely delivery or pickup
- Maintain inventory levels and update stock records
- Collaborate with the service department to ensure timely fulfillment of parts requests
- Resolve customer complaints or concerns regarding parts
Requirements:
- Previous experience in an automotive parts or retail environment preferred
- Strong knowledge of automotive parts and their functionality
- Excellent communication and customer service skills
- Attention to detail and ability to handle multiple tasks simultaneously
- Proficiency in computer systems and MS Office
- Knowledge of Tekion is a plus
Salary:
We offer a competitive compensation package ranging from $20 to $25 per hour, depending on experience.
Benefits:
- Healthcare benefits package
- 401(k) retirement plan
- Paid time off and holidays
- Career development and advancement opportunities
About Our Company:
Stevens Creek Toyota is a reputable and established automotive dealership located in California. We have been serving the community for over 20 years and pride ourselves on providing exceptional service and quality vehicles to our customers.
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