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Orthodontic Treatment Coordinator

2 months ago

San Ramon, California, United States Precise Orthodontics Full time
Job Overview

Position: Orthodontic Front Desk/Treatment Coordinator

About the Organization:

At Precise Orthodontics, we are dedicated to providing exceptional orthodontic services in a friendly and inviting atmosphere. Our team is focused on delivering top-notch care and achieving outstanding results for our patients.

Role Summary:

The Front Desk/Treatment Coordinator serves as the initial point of contact for patients, playing a vital role in facilitating a seamless and positive experience. This position encompasses managing front desk functions, coordinating treatment plans, and offering support to both patients and the clinical staff.

Primary Responsibilities:

  • Welcome and assist patients with a warm and approachable attitude.
  • Organize and confirm patient appointments efficiently.
  • Verify patient insurance information accurately.
  • Process insurance claims and monitor their statuses.
  • Prepare and present treatment options to patients and their families.
  • Complete and oversee treatment agreements.
  • Handle patient payments with care.
  • Maintain accurate patient account records.
  • Ensure proper documentation of patient records.
  • Manage communications via phone, email, and other channels professionally.
  • Keep the front desk area tidy and organized.

Qualifications:

  • Prior experience in front desk operations or treatment coordination is preferred.
  • Strong interpersonal and communication skills.
  • Excellent organizational skills and attention to detail.
  • Reliable and responsible with a positive outlook.
  • Able to thrive in a fast-paced environment.
  • Eagerness to learn and adapt; training will be provided for suitable candidates.
  • Bilingual abilities are a plus.

Work Environment:

We foster a relaxed and supportive workplace culture, emphasizing high standards of care and results for our patients.

Application Process:

If you are passionate about delivering exceptional patient care and wish to be part of a professional and positive work environment, we encourage you to submit your resume along with a cover letter detailing your relevant experience.

Precise Orthodontics is an equal opportunity employer, celebrating diversity and committed to creating an inclusive workplace for all employees.