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Ground Transportation Coordinator

2 months ago

Ashburn, Virginia, United States US Sedan Service Full time
Job Overview

US Sedan Service, Inc. is seeking a skilled Reservation Agent to join our team at our headquarters in Sterling, VA.

This role involves providing exceptional customer service to clients, ensuring a seamless travel experience. The ideal candidate will possess excellent communication skills, be able to handle multiple priorities simultaneously, and demonstrate a calm demeanor under pressure.

Key Responsibilities
  • Provide top-notch customer service to clients via phone and other communication channels
  • Manage multiple priorities, including reservations, cancellations, and customer inquiries
  • Utilize problem-solving skills to resolve customer issues efficiently
  • Work collaboratively with the team to achieve business objectives
  • Stay up-to-date with industry developments and best practices
Requirements
  • 2-3 years of experience in Customer Service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Self-motivated and able to work independently
  • Flexibility and adaptability in a dynamic work environment