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Night Service Agent

2 months ago

Asheville, North Carolina, United States SoHum Mountain Healing Resort Full time
Job Title: Night Service Agent

SoHum Mountain Healing Resort is seeking a highly motivated and customer-focused Night Service Agent to join our team. As a Night Service Agent, you will be responsible for ensuring the smooth operation of the Front Desk and providing exceptional customer service to our guests.

Key Responsibilities:
  • Foster a positive and welcoming environment for our guests
  • Ensure compliance with company standards and procedures
  • Maintain effective and open communication with colleagues and guests
  • Provide exceptional customer service and resolve issues in a timely and professional manner
  • Perform minor F&B and Housekeeping tasks as necessary to support our guests
Requirements:
  • Ability to stand for long periods of time
  • Ability to push and/or pull equipment
  • Comply with attendance rules and be available to work on a regular basis
  • Desire and ability to work in a team and communicate effectively with clients and staff
  • Possess a courteous and tactful demeanor when speaking with clients, and other therapists/employees
Physical Requirements:
  • Must be able to lift, push, pull, and carry up to 25 lbs.
  • Must be able to repetitively stand, stoop, bend, crawl, reach above and below shoulders, repetitive arm and wrist use, climb ladders and stairs, and walk on uneven surfaces.
  • Must be able to see and hear.
  • Must be able to communicate verbally and in writing.
  • Must be able to work around moderate noise level.
Salary:

$20/HR