Customer Experience Representative
6 days ago
Job Description
">We're looking for a skilled e-Commerce Sales Associate to join our team at AutoNation. As a member of our sales team, you'll be responsible for interacting with customers online, over the phone, and in person to guide their vehicle purchase in our no-haggle sales environment.
">Key Responsibilities
">- Provide an exceptional customer experience both before and after purchase
- Negotiate terms to ensure payment options meet customer lifestyles, budgets, and expectations
- Closing deals and following up to ensure customer satisfaction
- Help transition customers to the Service department to support their ownership experience
Requirements
">- High school diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Drive to set and achieve targeted goals
- Prior sales experience, retail preferred
- Demonstrated communication, consultative, interpersonal, and organizational skills
- The willingness to follow up with customers
- Experience and desire to work with technology
- Valid in-state driver's license and an acceptable, safe driving record
Salary and Benefits
">The estimated salary for this role is $55,000 - $75,000 per year, depending on experience. We offer competitive compensation, 401k matching, and a comprehensive benefits package including health, dental, vision insurance, and maternity benefits.
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