VP, Global Operations Director

5 days ago

Hamtramck, Michigan, United States Little Caesars Full time
Job Title: VP, Global Operation Systems

Imagine working for a company that measures its success based on the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission:

As a key member of our leadership team, you will be responsible for leading, defining, developing, testing, and maintaining operational systems, processes, and procedures. You will ensure our operational brand standards are clearly defined, achievable, easily evaluated, consistent, and maintained across all restaurants.

The position requires a high level of autonomy to make decisions independently, while also seeking input from and providing counsel to executive leadership. You will have the opportunity to provide a broad range of projects and operational expertise to both internal and external partners.

Key Responsibilities:
  • Lead the development of operational systems, processes, and procedures for franchise-owned and company restaurants.
  • Establish and adjust annual project portfolios, including budgets and timelines.
  • Conduct extensive data analysis to inform the executive team of project status, budget, and financial implications.
  • Assess, define, implement, and maintain restaurant management systems, programs, procedures, and tools for all brand expressions.
  • Partner with the business unit leadership team to ensure consistent execution of systems, processes, and procedures globally.
  • Lead and participate in cross-functional teams on simplification and validation of standards and guidelines related to restaurant operations.
  • Consult with training for the creation and use of new learning tools on products to be added to training manuals, instructional guides, and job helpers for all new products, processes, and procedures.
  • Lead efforts in ensuring operational systems success by updating, tracking, and creating metrics to share with co-leaders.
  • Establish goals and communicate results to respective leadership teams.
Requirements:
  • Bachelor's degree in business, law, or related discipline.
  • Minimum of 15 years' experience in restaurant operations, creating, developing, and ensuring standardization in processes, procedures, and systems, while aligning strategies globally.
  • Minimum of 5 years' franchise experience in the capacity of consulting, servicing, or managing franchisees.
  • Proven expertise in strategic thinking, consulting, analytical, problem-solving, project planning, and implementation skills.
  • Demonstrated expertise related to global regulations and compliance requirements that impact food enterprises.
  • Ability to build consensus and support at all levels of the organization for the execution of the global strategic operational plans.
  • Proven leader with high energy, confidence, and the demonstrated ability to influence others.
  • Proven ability to conduct data analysis, reporting, budgeting, and forecasting.
  • Exceptional verbal and written communication and presentation skills.
  • Ability and willingness to travel internationally and comply with the company travel policy.
What We Offer:

Little Caesars is an Equal Employment Opportunity employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are committed to creating a diverse and inclusive work environment that values and respects all employees. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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