Web Quality Assurance Manager
2 days ago
At Linkwell Health, we're seeking a skilled Web QA and Testing Manager to drive high-quality product delivery across our organization.
This role will work closely with our technology, product, and client success teams to ensure our content marketing and consumer engagement programs meet the highest standards.
Key performance areas include:
QA Management- Establish a robust QA and testing process that aligns with business growth.
- Develop and manage product test cases to ensure seamless execution.
- Collaborate with the product design team to ensure deliverables meet business requirements.
- Monitor existing implementations to ensure quality and performance benchmarks are met.
- Coordinate and manage additional QA and UAT resources as needed.
- Develop in-depth knowledge of Linkwell's product set to quickly identify areas for improvement.
- Work with technical resources to log and resolve product bugs efficiently.
- Recommend and deploy tools to enhance the efficiency and scalability of product testing.
- Develop QA scripts and lead testing efforts throughout the deployment process.
- Identify and escalate issues that could impact program goals.
- Understand and communicate client acceptance criteria effectively.
In this role, key performance indicators will include:
- A transparent QA and test process that consistently delivers error-free products to clients.
- Procedures that maintain a bug-free production environment.
- Clear communication of issues to the technology team for resolution.
We're looking for a candidate with:
- Bachelor's degree and 3+ years of applicable experience.
- Experience working with automated testing technologies for Web and email environments.
- Knowledge of Web accessibility standards (WCAG 2.1).
- Experience with ClickUp or a similar project management tool.
- Ability to adapt and contribute in a fast-paced environment.
- Attention to detail and the confidence to make decisions independently.
About Linkwell Health:
We're the premier consumer experience company serving health plans and health services organizations. Our team of content strategists, health and wellness journalists, and social media experts, enabled by our Healthy Living Engine technology platform, helps healthcare brands connect with consumers and empower them to take control of their health.
We create transformative content that enables health services organizations to engage consumers in real-world health conversations, while accelerating brand awareness, acquisition, retention, and business outcomes.
For more information, visit us at Linkwell Health.", "lang_code": "en"}
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