Service Coordination Specialist

4 days ago


Egg Harbor City, New Jersey, United States Nelbud Full time

Nelbud Job Posting

">Company Overview">

We are modernizing the ways of Fire Protection, Kitchen Exhaust Hood Cleaning, Grease Trap Services, and more.

">
  • Hood – kitchen hood cleaning, technical services, and repair
  • Fire – Fire protection & suppression systems
  • Grease – grease trap cleaning and line jetting
">Job Description">

As a key member of our team, you will be responsible for scheduling both new and recurring services.

">
  • Operate multiline phone system and direct calls to appropriate personnel
  • Schedule services using various tools and software
  • Verification of technician notes before and after every service
  • Morning job reviews from the previous night and handling any customer inquiries
  • Provide exceptional customer service while proudly representing Nelbud
">Salary Information">

The estimated salary for this role is $45,000 - $60,000 per year, depending on experience.

">Required Skills and Qualifications">

To be successful in this role, you will need:

">
  • A high school diploma or GED; and six months related experience
  • Ability to regularly meet deadlines
  • Ability to prioritize jobs and multitask
  • Proficiency in NetSuite, ServiceTrade, SalesForce, Contact Management System, Word processing system, and Gmail
">Benefits">

We offer a range of benefits, including:

">
  • Growth opportunities within the company
  • Generous PTO and 8 observed holidays
  • Continuous safety training and development training
  • All-around health insurance – health, dental, vision, and life
  • Access to your money sooner with our Pay on Demand benefit
">

We love what we do. We know you will, too. By leveraging technology and the talents of our world-class staff we are changing the way people think about their career



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