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Pet Care Manager

2 months ago

Canoga Park, California, United States PetSmart Full time
About Our Store

We're a community of pet lovers who share a passion for delivering exceptional customer experiences. As a PetSmart team member, you'll be part of a dynamic and supportive environment where you can grow and develop your skills.

About Your Role

As a Customer Engagement Manager, you'll play a key role in driving sales growth and customer satisfaction. You'll lead a team of retail and pet care associates who will ensure a safe, clean, and fun environment for our pets and pet parents.

Key Responsibilities:

  • Pet Parent Engagement: You'll set the standards for customer engagement, ensuring every pet and pet parent has a positive experience in our stores.
  • Associate Leadership: You'll help lead a team of passionate associates who are dedicated to delivering exceptional customer experiences.
  • Overall Retail Initiatives: You'll contribute to creating an exceptional customer experience by ensuring our associates have extensive knowledge of pet solutions and building connections with pet parents.
About Your Career

We're committed to helping you grow and develop your career. With PetSmart, you'll have opportunities to:

  • Gain experience in different business units, from the store to the salon or the Pets Hotel.
  • Develop your leadership skills as an Assistant Manager or Store Manager.
  • Tackle the challenge of a new store opening.
  • Transfer to any one of our 1600 stores nationwide.
The PetSmart Difference

We're not just a pet store – we're a community of pet lovers who share a passion for delivering exceptional customer experiences. We're committed to creating a fun and supportive work environment where you can grow and develop your skills.

Apply now to join our team and experience a career that loves you back.