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Ski School Operations Manager

2 months ago

Mammoth Lakes, California, United States Mammoth Mountain Full time

Live the Dream at Mammoth Mountain

Are you a seasoned ski and snowboard professional looking for a challenging and rewarding role? Do you have a passion for delivering exceptional guest service and leading a team of instructors? We're seeking a highly skilled and experienced Ski School Supervisor to join our team at Mammoth Mountain.

About the Role

  • Manage the day-to-day operations of the ski and snowboard school, ensuring seamless delivery of lessons and programs.
  • Lead a team of instructors, providing coaching, feedback, and support to ensure exceptional guest service.
  • Develop and implement strategies to drive sales and revenue growth, while maintaining high levels of guest satisfaction.
  • Collaborate with other departments to ensure alignment and effective communication.

Requirements

  • PSIA/AASI Level 2 or above certified instructor with a strong understanding of contemporary ski and snowboard technical, teaching, and people skills.
  • 3+ years of experience working in snow sports schools, preferably with supervisory experience.
  • Excellent communication and interpersonal skills, with the ability to positively influence and support others.
  • High levels of emotional intelligence and a strong understanding of ski and snowboard school operations.

What We Offer

  • Competitive hourly pay: $36.94 (starting pay based on experience and certifications).
  • A free season pass, including access to all other Alterra resorts.
  • Discounts on ski and snowboard lessons, equipment rental, and retail purchases.
  • A 401(k) plan with company match.