Sales Associate

2 weeks ago


Brooklyn, New York, United States Caesars Entertainment Full time

KEY RESPONSIBILITIES:
Exhibits exceptional customer service abilities by embodying the principles of Spotlight on Success. Maintains a cheerful demeanor, positive energy, and enthusiasm throughout each customer interaction. Fosters an environment of good fortune and celebrates customer achievements.

Prepared to assist and knowledgeable about daily updates; establishes rapport by welcoming guests with a warm, friendly greeting.

Anticipates customer needs and delivers prompt, impeccable service. Regularly checks for customer satisfaction and effectively employs the Service Recovery process to address any issues that arise. Advocates for Caesars Rewards programs and card memberships. Provides a heartfelt farewell and expresses gratitude to guests for their patronage.
May be assigned to various Retail Services areas. Aids customers in selecting and purchasing merchandise. Encourages positive customer interactions. Receives and organizes packages of different sizes and assists in restocking items. Labels merchandise with prices as instructed.

Advises customers on current trends, suitable styles for different ages and body types, and how to coordinate accessories with clothing.

Maintains precise records of the cash drawer used for transactions, refunds, etc. Ensures cleanliness of the workspace and that merchandise is displayed appropriately. Must be capable of lifting 15 to 25 pounds. Completes special tasks as directed by management.
QUALIFICATIONS:

EXPERIENCE:
Outstanding customer service skills. Friendly and composed personality. Previous experience in a retail setting is preferred. Familiarity with gift shop or boutique merchandise is beneficial.

DISCLAIMER:

This description is not an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the position.

While this aims to accurately reflect the current role, management retains the right to modify the job or require the performance of other tasks as circumstances evolve (e.g., emergencies, personnel changes, workload fluctuations, urgent tasks, or technological advancements).


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