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Warehouse Operations Supervisor
2 months ago
About the Role
DoorDash Essentials + Kitchens is pioneering a fresh approach to convenience shopping, merging essential household items with beloved local culinary delights for our customers. We are in search of a dedicated and seasoned professional who thrives in dynamic, hands-on environments and is eager to take charge and lead by example.
Key Responsibilities
Leadership. Guide Operations Associates throughout their shifts by ensuring the team is well-prepared to operate safely and efficiently, acting as the primary point of contact for daily operational challenges.
Daily Operations. Manage the receipt of products from suppliers, strategically organize items in designated areas, fulfill customer orders, and maintain cleanliness and order in workspaces.
Customer Satisfaction. Ensure seamless delivery of customer orders by keeping menus and systems updated, addressing customer inquiries promptly, and facilitating smooth Dasher pickups.
Facility Oversight. Supervise supplier deliveries and uphold regular cleaning and maintenance protocols.
Operational Improvement. Actively participate in discussions to enhance our service quality and overall customer experience.
We Value You Because
You are driven, optimistic, and a collaborative team member. You excel in working alongside others and consistently bring a positive attitude to your role. Your integrity is paramount, and you are passionate about providing exceptional customer service.
You possess a proven history of success in a warehouse, retail, or food service setting.
You are physically capable of being on your feet and handling heavy items, with the ability to lift up to 40 lbs, and are familiar with operating a pallet jack and hand truck.
A high school diploma or GED is required, with a college diploma considered an advantage.
You are at least 18 years old.
You are organized and proficient in using Google Docs and Google Sheets.
Your schedule is flexible, as you may be required to work any day of the week during operational hours.
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