Pharmacy Manager
2 weeks ago
We are seeking a highly skilled and experienced Pharmacy Manager to join our team at Walgreens. As a Pharmacy Manager, you will be responsible for leading a team of pharmacists and technicians to provide exceptional patient care and services.
Key Responsibilities- Patient Experience
- Engage patients by greeting them and offering assistance with products and services.
- Resolve patient issues in a timely manner and answer questions to ensure a positive patient experience.
- Model and share customer service best practices with all team members to deliver a distinctive and joyful patient experience.
- Connect with patients by anticipating needs and proactively offering services.
- Operations
- Counsel patients and answer their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
- Review, interpret, and accurately dispense prescribed medications when necessitated by workload.
- Ensure the pharmacy operates in accordance with regulations, company policies, and standards.
- People & Performance Management
- Collaborate with store manager on pharmacy staff hiring and carries out discipline and termination as necessary.
- Partner with Store Manager to establishing expectations and goals while promoting teamwork.
- Manage pharmacy staff performance by conducting formal performance reviews, oversees, and ensures the training of pharmacy employees.
- BS in Pharmacy or Pharm D Degree from an accredited educational institution.
- Current pharmacist licensure in the states within the district.
- Certified Immunizer or willing to become an immunizer within 90 days of hire.
- At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software, and technology systems and insurance billing.
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Pharmacy Manager
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