Restaurant Operations Specialist

1 month ago


Lexington, Kentucky, United States Checkers & Rally's Full time
Purpose of Your Work

At Checkers & Rally's, we strive to make a positive impact on our guests and teams by providing excellent service and maintaining a clean and safe environment. As an Assistant Manager, you will play a crucial role in supporting the General Manager in achieving sales and profit goals, executing procedures, and ensuring a positive guest and team experience.

Key Responsibilities
  • Sales and Profit Growth: Promote guest satisfaction and manage restaurant operations to achieve sales and profit goals.
  • Guest and Team Satisfaction: Ensure a positive guest and team experience by providing excellent service, managing restaurant operations, and escalating concerns to the General Manager.
  • Team Development: Assist with interviewing and hiring the right team members, providing training, and coaching on operations, company policies, and procedures.
  • Operational Efficiency: Ensure policy and procedure adherence, identify and respond to complaints, and maintain a safe, clean, and fun environment for employees and guests.
Requirements
  • Education: High School Diploma or General Education Degree (GED) - Preferred
  • Certifications: Food Safety Certified
  • Experience: 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Skills: Basic math skills, Microsoft Office, and general systems experience
  • Personal Qualities: Strong interpersonal and verbal and written communications skills, ability to work flexible schedules, and high energy to keep up with a fast-paced environment


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