Social Services Coordinator

4 weeks ago


Worcester, Massachusetts, United States Friendly House Full time

The Social Services Coordinator at Friendly House will provide neighborhood-based social and case management services to families and individuals with complex challenges.

Key Responsibilities:
  • Provide quality case management to clients with complex needs.
  • Conduct needs assessments and determine eligibility for financial assistance.
  • Work with housing workers and clients to develop a budget plan and assist them with following through on budget goals.
  • Maintain a professional relationship with clients and conduct all business-related activity according to program policy and standards.
  • Maintain knowledge of current immigration laws and best practices and use knowledge to assist clients as needed.
  • Create and maintain client records.
Requirements:
  • Bilingual in Haitian Creole or Spanish; highly preferred.
  • Bachelor's degree; or equivalent experience.
  • Paralegal or legal training is desirable.
  • Experience and/or education in community development, direct social services, case management, or a related field.
  • Ability to work independently with minimal supervision.
  • Excellent written, verbal, and interpersonal communication skills.
  • Basic computer skills.

Salary: $22.00/hour



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