Assistant Area General Manager
3 weeks ago
Yugo is a global leader in student housing, connecting young people to opportunities and providing amazing spaces for students to thrive. Our mission is to positively influence and shape the lives of others, and we're looking for like-minded individuals to join our team.
Job SummaryWe're seeking an experienced Assistant Area General Manager to join our team in Urbana, IL. As a key member of our operations team, you'll be responsible for ensuring the smooth running of our student spaces, providing exceptional customer service, and maintaining strong relationships with stakeholders.
Key Responsibilities- Lead, mentor, and guide the team to ensure the student space is running smoothly
- Manage complaints and provide excellent student experiences
- Ensure core operating procedures are adhered to, followed up on, and provide a safe and secure home for students
- Maintain and develop stakeholder relationships with key players at the University and internal and external suppliers
- Ensure the smooth running of the operational calendar and student lifecycle from arrival, departure, and summer turn-around
- Experience in a similar role within a busy hotel, student accommodation, or similar industry
- Sound knowledge of facilities management
- Well-honed customer service and problem-solving skills
- Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
- Experience within a fast-paced, target-driven environment with a strong focus on sales and marketing
- High school diploma or equivalent
- Proficiency in working with technology and adaptable to online systems
- Carbon Literacy Certification or willingness to undertake training
- 2 years leasing experience
- Competitive salary
- Generous benefits package, including health, dental, and vision
- Company-paid STD, LTD, and life insurance
- 401k with employer matching up to 4%
- Three weeks of PTO
- Paid wellness time
- 11 paid holidays
We're a company that values diversity, inclusivity, and sustainability. If you're passionate about making a difference and want to be part of a dynamic team, we encourage you to apply.
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Assistant Area General Manager
3 weeks ago
Urbana, Illinois, United States Yugo Full time{"Responsibilities": "Key Responsibilities:Lead and mentor the team to ensure a smooth student experienceManage complaints and provide excellent customer serviceEnsure safety, security, and compliance with building management proceduresMaintain relationships with key stakeholders, including university representatives and suppliersOversee the operational...
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Assistant Area General Manager
3 weeks ago
Urbana, Illinois, United States Yugo Full timeAbout YugoYugo is a leading provider of student housing, dedicated to creating a unique and supportive living environment for students. Our mission is to empower students to succeed by providing a safe, comfortable, and inclusive space that fosters academic and personal growth.Job SummaryWe are seeking an experienced Assistant Area General Manager to join...
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Assistant Area General Manager
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Urbana, Illinois, United States Yugo Full timeAbout the RoleWe are seeking an experienced and dynamic Assistant Area General Manager to join our team at Yugo, a leading provider of student housing solutions. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our student spaces, providing exceptional customer service, and driving business...
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Area General Manager
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Urbana, Illinois, United States Yugo Full timeAbout the RoleWe are seeking an experienced and dynamic Assistant Area General Manager to join our team at Yugo, a leading provider of student housing solutions. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our student spaces, providing exceptional customer service, and driving business...
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