Medical Assistant/LPN

1 week ago

Normal, Illinois, United States Springfield Clinic Full time
Job Summary

The Certified Medical Assistant/LPN is responsible for providing high-quality patient care and administrative support in a fast-paced medical office environment. This role requires strong communication and organizational skills, as well as the ability to work effectively in a team.

Key Responsibilities
  • Assist in organizing the nursing station and work area to facilitate good workflow.
  • Organize all written medical information for physician/nurse review and place in the record in correct order.
  • Assist in answering phones for physician, nurse, and receptionist.
  • Schedule appointments effectively and efficiently according to patient needs.
  • Open mail and distribute to appropriate person, file miscellaneous office information, organize all written communication.
  • Order all office supplies utilizing cost containment methods.
  • Order all medical supplies, stock exam rooms, clean according to Infection Control Policies.
  • Follow all Clinic policies, including the Nursing Dress Code Policy, and adhere to clinic performance standards.
  • Interview patient to determine chief complaint and document information in medical record.
  • Take vital signs and document results.
  • May perform office procedures, such as sterile urine cath, suture removal, staple removal, or removal of casts under the direction of a N.P., P.A., or physician.
  • Order diagnostic tests, exams, and procedures according to physician's order.
  • Prepare patient for physician exam.
  • Give patients instructions for home care, medications, etc. under N.P., P.A., or physician direction.
  • Give medications orally and subcutaneously under the direction of the N.P., P.A., or physician.
  • Administer allergy injections only under the direct supervision of the physician prescriber of the antigen.
  • Perform pre-certifications/referral for insurance companies as necessary.
  • Provide patient/family education and reinforce all patient teaching under provider's direction.
  • Call in prescriptions to pharmacy, provide patient instructions, and document under provider's direction.
  • Schedule procedures/surgeries as necessary.
  • Comply with the Springfield Clinic incident reporting policy and procedures.
  • Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
  • Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
  • Perform other job duties as assigned.
Requirements
  • High School graduate or GED preferred.
  • Graduate of an accredited medical assisting program as required by the certifying body.
  • Maintain RMA, CMA, or NCMA credentials according to requirements established by the certifying body.
  • Provide copy of credentials to Human Resources prior to expiration of certification period.
  • Must be a registered or certified Medical Assistant through one of the following: American Med Techs (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), National Health Career Association (NHA), American Allied Health (AAH), or National Association for Health Professionals (NAHP).
  • If a different credentialing body is presented, it will need reviewed and approved by the Director of Nursing.
  • CPR certification per American Heart Association guidelines required within 30 days of hire date.
Working Environment

Works in office setting during the hours the Clinic is available to patients/families.

Sitting vs. standing averages to 50-50%.

Minimal lifting requirements. Occasional lifting required for orthopedics, geriatrics, and internal medicine.

PHI/Privacy Level: HIPAA1

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