Registration Representative
3 weeks ago
Job Title: Registration Representative
Job Summary
The Registration Representative will be responsible for greeting and assisting patients and visitors, ascertaining their needs, and directing them accordingly. The representative will register patients in accordance with established standards and policies, perform front office duties, and maintain accurate records.
Responsibilities
- Register patients and maintain accurate records
- Perform front office duties, including check-in functions and scheduling appointments
- Verify patient information and update records as necessary
- Answer telephones and respond to patient inquiries
- Collect co-pays and patient balances
- Balance the cash drawer daily
Requirements
- High School diploma or GED equivalent required
- Minimum of 1 year experience in a medical office setting preferred
- Previous experience with EPIC electronic medical record system preferred
- Proficiency with Windows-based desktop applications required
- Basic knowledge of computers, office equipment, medical terminology, and health insurance/managed care plans required
Working Conditions
The Registration Representative will work in a fast-paced medical office environment, interacting with patients, physicians, and other hospital staff. The representative will be required to handle multiple tasks and maintain accurate records in a timely manner.
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