Insurance Agency Representative

2 weeks ago


Laredo, Texas, United States Manuel Gomez III - State Farm Agent Full time
Overview
As a Customer Service Representative for Manuel Gomez III - State Farm Agent, you will play a vital role in enhancing the exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit.

**About the Role**
You will be responsible for answering customer inquiries, coordinating with other team members, and anticipating the needs of our community members. Your strong communication and interpersonal skills will enable you to build trust and provide excellent service to our clients.

Responsibilities:
  • Respond to customer inquiries and provide accurate policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients to ensure satisfaction.
  • Maintain accurate records of customer interactions.

Qualifications:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience is preferred.
  • Able to work a set schedule: Monday to Friday, 9am-3pm or 12pm-6pm.

Benefits:
  • Bonus based on performance.
  • Competitive salary: $55,000 - $65,000 per year.
  • Flexible schedule.
  • Opportunity for advancement.
  • Training & development.

We Offer:
A dynamic and supportive work environment where you can grow your career while making a difference in the lives of our clients.

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