Case Manager
4 weeks ago
Job Summary
The People Concern is seeking a skilled Case Manager to join our team. As a Case Manager, you will work with clients who are experiencing homelessness to provide intensive case management services. This includes assessing and addressing barriers to housing placement, implementing interventions to support housing retention, and coordinating multiple services to meet individualized needs.
Key Responsibilities
- Develop relationships with clients to facilitate independence and maintenance of improved physical and mental health
- Collaborate with LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within clients' treatment teams
- Engage clients and implement interventions with an approach emphasizing client choice, harm-reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing-first principles, and professional boundaries
- Assist in the screening, intake, and enrollment of clients, including orientation to program policies and goals
- Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning
- Complete quarterly collaborative goal plans with clients to target areas that will improve quality of life and health outcomes
- Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources
- Maintain confidentiality of client information per HIPAA and internal agency guidelines
- Assist clients in applying for and obtaining all benefits to which they are entitled
- Coordinate appointments, transportation, and follow-up services for clients to improve access to primary health care, mental health care, substance use services, and other local resources
- Directly transport clients in personal vehicles to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration
- Support clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed
- Communicate effectively with property managers and other third-party partners
- Work cooperatively and cohesively with multidisciplinary teams, including participation in weekly staff meetings, direct individual supervision, and trainings
Requirements
- Bachelor's degree preferred; or a minimum two years' experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience
- Valid Driver's license, reliable car, auto insurance, and an acceptable driving record
- Willing and able to transport clients in personal vehicles
- Demonstrated knowledge of case management, preferred
- Able to work in a high-tolerance Harm Reduction model with clients experiencing multiple barriers
About The People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning (403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short- and Long-Term Disability
- Voluntary Pet Insurance
- Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
- The People Concern University & Certificates
- Corporate Discounts
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