PetSmart Department Manager

3 weeks ago


Pinole, California, United States PetSmart Full time
About Our Store

PetSmart is a leading pet retailer with a passion for providing exceptional customer experiences. As a Department Manager, you will play a key role in ensuring our stores run smoothly and efficiently.

About Your Role

As a Customer Engagement Manager, you will be responsible for leading the store team in the following areas:

  • Pet Parent Engagement: You will set the standards for customer engagement, ensuring every pet and pet parent has a positive experience in our stores. You will have the opportunity to get to know our customers and their pets, creating a personalized shopping experience.
  • Associate Leadership: You will help lead a team of retail and pet care associates who will ensure a safe, clean, and fun environment for our pets and pet parents.
  • Overall Retail Initiatives: You will be responsible for creating an exceptional customer experience, ensuring our associates have extensive knowledge of pet solutions, and building connections with pet parents.
About Your Career

PetSmart offers a range of opportunities for career growth and development. As a Department Manager, you will have the chance to:

  • Gain experience in a different business unit, from the store to the salon or the Pets Hotel
  • Develop your leadership skills as an Assistant Manager or Store Manager
  • Tackle the challenge of a new store opening
  • Transfer to any one of our 1600 stores nationwide
The PetSmart Difference

We're not just a pet retailer - we're a community of pet lovers who are passionate about making a difference in the lives of pets and their owners. As a Department Manager, you will be part of a team that is dedicated to providing exceptional customer experiences and making a positive impact in our communities.

We offer a competitive salary range of $16.86 to $33.68 per hour, depending on location, position, and experience level. Benefits include health insurance, 401(k) matching, and paid time off.

PetSmart is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.


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