Customer Solutions Coordinator
4 weeks ago
At US Foods, Inc., we are seeking a highly skilled Customer Solutions Coordinator to join our team. As a key member of our sales team, you will be responsible for coordinating and offering strategic insight to all aspects of new customer onboarding and lead assignment.
Key Responsibilities:
- Coordinates and offers strategic insight to all aspects of new customer onboarding and lead assignment
- Identifies and analyzes at-risk customers, serving as key contact for the Save Our Sales (SOS) process and Net Promoter Score
- Provides area reporting and analysis specific to new business and lost business
- Active participant in Core Team Meetings and Routines
- Audit programs for accurate sales information
- Administers SOUS and ExpandShare user access
- Other responsibilities as required
Requirements:
- Education/Training: High School diploma or equivalent required. Bachelor's degree preferred.
- Related Experience/Requirements: Applied experience in the collection and analysis of data, as well as formulating plans and activities based on that analysis, preferably in a sales environment.
What We Offer:
- Medical, Dental, Vision, 401k, Life Insurance, Strong Safety Culture, and More
Travel: None
Relationships:
- Internal: Work closely with the Area Director of Sales Support, Area Vice Presidents of National Sales, Area Vice Presidents of Local Sales, Regional Sales Managers, District Sales Managers, with some interaction with TMs, drivers, transportation, revenue management and others.
- External: Email and or phone Interaction with prospective customers
Wireless Reimbursement: Eligible for reimbursement (circle one): High Low N/A
Physical Requirements: Must be able to sit and stand for long periods of time.
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