Clinical Specialist II

2 weeks ago

New York, New York, United States Boston Scientific Full time
About the Role

The Clinical Specialist II - AF Solutions will play a crucial role in promoting and supporting the Watchman product line through education of current and potential customers within a defined area.

Key Responsibilities:
  • Clinical Education: Provide clinical education to customers on the merits and proper clinical usage of company products, including presentations and demonstrations using various formats and platforms.
  • Sales Strategy: Develop and implement sales strategies to assist in achieving or exceeding projected sales goals and increasing sales revenues within assigned product lines.
  • Customer Relationships: Build and maintain relationships with hospital personnel at all levels, including staff, physicians, and administrators, to identify key decision makers and facilitate future sales.
  • Customer Support: Respond to customer needs and complaints regarding products and service, developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
  • Leadership: Provide direction and guidance to exempt specialists and/or supervisory staff who exercise significant latitude and independence in their assignments, fostering a diverse workplace that enables all participants to contribute to their full potential.
  • Change Leadership: Demonstrate effective change leadership and build strategic partnerships to better the area/organization, leveraging relationships with peers, management, and across the WATCHMAN organization.
  • Recruitment and Coaching: Assist management in recruiting and coaching organizational talent, demonstrating effective change leadership and providing direction and guidance to exempt specialists and/or supervisory staff.
  • Strategy Implementation: Implement and monitor strategies outlined by the quarterly plan of action for the area, serving as a POA champion supporting market development, product launch, and competitive product intelligence.
  • Partnerships: Coordinate territory and other BSC sales management and representative's efforts to build strategic partnerships that will further area and organizational objectives.
  • Market Development: Develop relationships with key referring physicians, external fellows, NEPIs, and other key physicians to promote market development and growth.
  • Strategic Initiatives: Work with sales management to proactively identify strategic initiatives that improve the effectiveness of the area and organization.
Clinical Trial Responsibilities:
  • Protocol Knowledge: Train on and maintain knowledge of clinical trial protocols, Clinical Department standard operating procedures, and compliance toward the regulations of world-wide regulatory bodies to meet corporate and departmental objectives.
  • Site Management: Manage clinical trial activity within the assigned territory, including completing Interest Visits and Site Initiation Visits.
  • Investigator Education: Educate clinical investigators on clinical trial protocols, clinical process, and investigational products and features.

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