Store Manager Trainee

2 weeks ago


Baton Rouge, Louisiana, United States Insomnia Cookies Full time
Store Manager in Training Opportunity

Insomnia Cookies is seeking a highly motivated and experienced individual to join our team as a Store Manager in Training. As a key member of our store operations team, you will be responsible for leading and developing a team of sales and delivery staff, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Lead and develop a team of 2-5 sales and delivery staff, providing coaching and training to ensure excellent customer service and sales performance.
  • Perform as Manager-on-Duty during scheduled shifts, overseeing store operations and making decisions to ensure seamless customer experience.
  • Support the Store Ops Manager with ordering, inventory control, and scheduling, ensuring efficient store operations.
  • Conduct initial interviews for potential new hires, assessing candidates' skills and fit for the role.
  • Upsell and promote Insomnia Cookies' products, driving sales growth and increasing customer loyalty.
Requirements:
  • At least 1 year of experience in a supervisory role within a restaurant or retail store.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun).
  • Must be 18 years of age or older and have legal eligibility for employment in the United States.
About Us:

Insomnia Cookies is a rapidly growing, nationally recognized company with a passion for delivering exceptional customer experiences. Our innovative bakery and delivery concept has become a cult brand, known for its warm, delicious delivery all day and late into the night. With an expanding footprint of over 290 stores globally, we are revolutionizing the cookie game by truly "Imagining What's Possible."


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