Veterinary Hospital CSR
1 week ago
We are a dynamic team of dedicated professionals committed to providing exceptional care and service to our clients and patients. As a Client Service Representative, you will play a critical role in helping us achieve our mission of delivering high-quality patient care and outstanding customer service.
In this role, you will have the opportunity to work closely with our medical team, assisting with routine clerical, secretarial, and administrative tasks. You will also be responsible for providing excellent customer service, responding to client inquiries, and processing paperwork. Additionally, you will assist in cleaning the hospital, ensuring a clean and sanitary environment for our clients and patients.
We offer a competitive salary of $45,000 per year, plus benefits such as health, vision, and dental insurance, short-term and long-term disability, critical illness and accident insurance, legal and ID shield, life insurance, and paid parental leave. Internal benefits include PTO, uniform allowance, and veterinary services discount.
Responsibilities include:
- Provide excellent customer service and maintain a positive attitude
- Respond to client inquiries and resolve issues in a timely and professional manner
- Process client paperwork and authorizations
- Monitor client flow from check-in to discharge
- Use hospital computer system to maintain appointment schedule and client/patient records
- Assist with routine clerical, secretarial, and administrative tasks
- Clean and maintain the hospital environment
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