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Customer Service Representative

2 months ago

San Diego, California, United States Expeditors International Full time

Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Representative - Customs Clearance Specialist to join our team at Expeditors International. As a key member of our customs brokerage team, you will play a critical role in ensuring smooth and timely customs process flow, accurate data entry, and compliance with regulations.

Key Responsibilities

  • Ensure accurate and timely customs declaration information is transferred into our operational system.
  • Assist with verification of customs declaration information and submission to the customs authority.
  • Ensure compliance with all regulations and company policies.
  • Provide exceptional customer service and support to our clients.
  • Collaborate with internal teams to resolve customs-related issues and improve process efficiency.

Requirements

  • 6 months to 1 year of experience in customer service or a related field.
  • Strong understanding of transportation documentation and terms.
  • Effective interpersonal skills, including proven abilities to listen, comprehend, and communicate clearly and concisely.
  • Pro-active and strong organizational skills.
  • Strong desire to learn and grow with our company.
  • Fluent in English and Spanish.

What We Offer

  • Excellent benefits package.
  • Opportunities for career growth and development.
  • Diverse and inclusive work environment.
  • Employee Stock Purchase Plan.