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Flight Operations Coordinator

2 months ago

Brisbane, California, United States Dnata Full time
Job Title: Flight Administrator

Overview:

We are seeking a highly organized and customer-focused Flight Administrator to join our team at dnata catering U.S. in Brisbane, CA. As a key member of our operations team, you will be responsible for overseeing and managing inflight catering operations, ensuring efficient delivery logistics, and building strong relationships with airline clients.

Key Responsibilities:

  • Coordinate with airline clients to ensure seamless delivery of catering services
  • Manage inventory and maintain quality control standards
  • Develop and implement efficient logistics solutions to meet client needs
  • Provide exceptional customer service and resolve any issues that may arise

Requirements:

  • High school diploma with six plus years of progressive customer service experience
  • Proficient in Microsoft Office applications, including Excel
  • Ability to lift and push heavy objects, racks, etc.
  • Ability to work in a fast-paced environment and adapt to changing circumstances

What We Offer:

  • A competitive salary range influenced by level of experience
  • A comprehensive benefits package
  • Opportunities for professional growth and development

About Us:

dnata is one of the world's largest air services providers, offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents. We are committed to delivering exceptional service and building strong relationships with our clients and employees.

Competencies Required:

  • Delivering: Does what they say they will and balances the needs of our customers' needs with our business's needs
  • Drive: Always gets the job done and puts the needs of our business first
  • Open to opportunity: Adapts when plans change and is open to new ideas
  • Business thinking: Understands our business and uses this understanding in their day-to-day work and plans for the future
  • Collaborate: Looks for solutions that work for themselves, their team, and the whole organization
  • Engaging others: Acts in a way that gets others on board and deals with conflict in the right way
  • Provide direction: Shares plans with others, tracks how each project is progressing, and gives constructive feedback during and after each project
  • Developing talent: Self-aware, always learning, always developing, and always helping others to develop, too

Demonstrated Values:

  • We put safety and security first in all our actions
  • We will set challenging goals and meet them
  • We deliver to a consistently high quality
  • We take ownership and responsibility of a situation until it is resolved
  • We are not afraid of failure and learn through our mistakes
  • We respect each other regardless of background

Diversity Matters:

We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we are proud that our workforce is as diverse as the customers we serve, and we are committed to nurturing your talent with mentoring, volunteer, and professional development opportunities.