Sleep Clinic Liaison Representative

3 weeks ago


Westlake, Ohio, United States Medical Service Company Full time
Competitive Salary: $21.00

About the Role:
This is an exciting opportunity to join Medical Service Company as a Sleep Clinic Liaison, providing on-site support to our clients in Northeast Ohio. As a key member of our team, you will be responsible for non-clinical communication and coordination between sleep doctors, patients, and referral sources. Your role will involve supporting sleep clinics in person with various needs, including troubleshooting PAP devices and performing mask fits. You will also handle intake inquiries, respond to patient/client questions, and maintain open communication with referral sources.

Responsibilities:
  • Provide on-site support to sleep clinics in Northeast Ohio.
  • Troubleshoot PAP devices and perform mask fits.
  • Handle intake inquiries from sleep intake and/or PAP resupply.
  • Respond to patient/client questions and maintain open communication with referral sources.

Requirements:
To succeed in this role, you will need:
  • A minimum of two years of progressively responsible medical customer service experience.
  • Excellent communication and interpersonal skills.
  • Detailed-oriented and organized approach.

Benefits:
As a valued member of our team, you can expect competitive pay, along with a range of benefits, including medical, dental, and vision insurance, HSA account with company contribution, pet insurance, and more. We offer opportunities for advancement, tuition reimbursement, and employee assistance programs. Join us in delivering exceptional service to our clients and helping them achieve their goals.

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