Shift Manager

6 days ago


Toledo, Ohio, United States McDonald's Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.

Key Responsibilities
  • Lead shifts and ensure that the team is meeting McDonald's standards for Quality, Service, and Cleanliness.
  • Monitor performance during the shift and take action to ensure that the team is meeting targets.
  • Communicate with the next Shift Manager to ensure a smooth transition and prepare for the next shift.
  • Manage inventory, maintain a clean and safe work environment, and ensure that all equipment is in good working order.
  • Provide exceptional customer service and resolve any customer complaints in a timely and professional manner.
  • Recruit, train, and develop crew members to ensure that they have the skills and knowledge needed to perform their jobs effectively.
  • Monitor and maintain accurate records of sales, inventory, and customer feedback.
Requirements
  • Previous leadership experience in a restaurant, retail, or hospitality environment.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; college degree preferred.
What We Offer
  • Competitive pay and benefits package.
  • Opportunities for career advancement and professional growth.
  • Flexible scheduling and a fun, dynamic work environment.
  • Training and development programs to help you succeed in your role.

McDonald's is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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