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Shop Logistics Manager

2 months ago

Billings, Montana, United States Bretz RV & Marine Full time
Job Overview

Salary Range: $55,000 to $65,000 ANNUALLY

We are seeking a dynamic and organized individual to fill the role of Service Dispatcher at our thriving dealership. The ideal candidate will possess a high-energy demeanor, excel in a fast-paced environment, and demonstrate exceptional organizational skills while working under pressure. This position is highly rewarding for the right individual, who should have a mechanical background, exhibit professionalism, responsibility, and maintain a strong work ethic. If you identify with these qualities, this could be the perfect career opportunity for you.

Key Responsibilities
  • Oversee work orders and allocate them efficiently to RV technicians.
  • Maintain clear communication with the Service Manager, Shop Foreman, and Service Writers to ensure they are updated on shop capacity.
  • Evaluate all repair orders, assess the time needed for tasks, and schedule work to ensure timely completion.
  • Coordinate with lot porters to facilitate the safe and efficient movement of RVs in and out of the shop, assisting with relocations as necessary.
  • Conduct quality control inspections.
  • Adhere strictly to dealership policies regarding RV maintenance and operations.
  • Participate in company and factory training sessions.
  • Stay informed about factory technical bulletins.
  • Handle service inquiries via phone and follow up as required.
Qualifications
  • High school diploma or completion of a relevant trade school program in a mechanical or construction discipline.
  • A minimum of 6 months of experience as a shop dispatcher or equivalent training; or a combination of education and experience.
  • Demonstrated leadership capabilities.
  • Proficient computer, typing, and communication skills are essential.
  • RV Technician Certification training is provided upon joining our team, with most training conducted on-site, though some travel may be necessary.
Licenses and Certifications
  • Valid Driver's License required.
  • Must maintain a clean and insurable driving record.
Compensation Package
  • Base Salary plus Commission.
Work Schedule
  • Full-time, DAY SHIFT ONLY.
  • 4 days on, 4 days off - 6:45 AM to 6:45 PM.
  • Weekend shifts on a rotating basis.
Employee Benefits
  • Comprehensive medical, dental, and vision coverage.
  • 401K matching program.
  • Paid vacation and holidays.
  • Training and travel opportunities.
  • Employee purchase and borrowing programs (including the ability to borrow a camper for personal use).
What to Expect from Bretz
  • Experience a family-oriented workplace that values work-life balance.
  • Opportunities for growth and advancement within the company.
  • Engagement in team-building activities and events throughout the year.
  • Be part of a collaborative team in a thriving industry focused on delivering exceptional customer experiences.
Relocation Information

Montana is a beautiful place to live, known for its stunning landscapes and outdoor adventures. It offers a lower cost of living compared to many other regions, making it an ideal location for families seeking a safe and enriching environment.

About Bretz RV & Marine

Bretz RV & Marine has been a family-owned and operated business since 1967, starting in Missoula, Montana. We have grown significantly, now operating five dealerships across Montana and Idaho, and we are committed to providing our employees with a supportive and rewarding workplace.

Equal Employment Opportunity

Our company is dedicated to maintaining a policy of equal employment opportunity for all associates, ensuring that hiring, training, and promotion are based on individual competence and potential for advancement, without discrimination.