Homeless Services Advocate

2 weeks ago


Oswego, New York, United States Oswego County Opportunities, Inc. Full time
About Us

Oswego County Opportunities, Inc. is a leading provider of social services in the area, ranking among the top ten largest private employers in Oswego County.

We offer a comprehensive range of programs serving over 15,000 people annually, with a strong focus on empowering individuals, supporting communities, and changing lives.

Job Summary

The Homeless Services Advocate will play a critical role in our Crisis & Development Services team, assisting homeless individuals and families in achieving permanent housing and stability.

Key Responsibilities
  1. Crisis hotline response and initial triage support to individuals at risk of homelessness or currently experiencing homelessness.
  2. Assess eligibility for program participation and complete required forms for financial assistance.
  3. Prompt and accurate data entry into HMIS ServicePoint and CAPTAIN agency database.
  4. Emergency supportive and crisis counseling, including conflict resolution and trauma-informed care.
  5. Foster connections with community resources and services to support clients' needs.
Requirements and Qualifications

This role requires an Associate's degree in a Behavioral Sciences or Human Services field and 1-3 years of experience working with special populations in a human services or housing program setting.

Work Schedule and Benefits

The successful candidate will work 37.5 hours per week, Monday through Friday from 8:30 am to 4:30 pm, with flexibility required to meet program demands.

Oswego County Opportunities, Inc. offers a competitive salary, $43,000/year, plus benefits including health, dental, and vision insurance, paid leave, 403B retirement plan, term life insurance, and employee assistance program.



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