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Merchandise Associate

2 months ago

Monrovia, California, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our sales floor team at Marshalls. As a key member of our team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Customer Service: Engage and interact with all customers, embodying customer experience principles and philosophy.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to all operational and merchandising standards.
  • Merchandise Management: Accurately process and prepare merchandise for the sales floor, following company procedures and standards.
  • Recovery and Organization: Initiate and participate in store recovery as needed throughout the day, maintaining all organizational, cleanliness, and recovery standards for the sales floor.
  • Communication and Teamwork: Provide and accept recognition and constructive feedback, working effectively with peers and supervisors.
Requirements
  • Customer Service Skills: Possess excellent customer service skills, with the ability to respond appropriately to changes in direction or unexpected situations.
  • Communication and Organizational Skills: Possess strong communication and organizational skills, with attention to detail and the ability to multi-task.
  • Adaptability and Flexibility: Able to work a flexible schedule to support business needs, with the ability to lift heavy objects with or without reasonable accommodation.
Benefits

Marshalls offers a competitive benefits package, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.